On Friday 26th October we sent an email to notify you that all EditShare servers (other than Geevs servers) require an update. If you have not received this notification, please contact This email address is being protected from spambots. You need JavaScript enabled to view it., with the subject line: Update notification not received - stating your name, company name and email address (if different from sending address).

A note regarding reboot procedure:
If after updating your servers to address the SSL certificate issue, you notice that EditShare Connect is unable to log in, the quickest solution is to reboot all the nodes in your EditShare server group. If EFS mount points are actively in use and preserving the availability of existing EFS mount points is needed, for HA or non-HA customers, please contact EditShare support for instructions for zero-downtime updating, avoiding the need to reboot the whole system at once.